Client Services Administrator - London

Our client in London is looking for a Client Services Administrator to join their busy firm. You will provide first class administration to the client services team and support the firm in delivering high quality, independent advice to clients.

Competencies:

Excellent attention to detail
Highly organised, methodical, disciplined
Able to prioritise
Proactive approach
Able to work under pressure and to tight timescales
Team player and able to work under own initiative
Enquiring mindset
Flexible, driven and determined
Excellent communication skills
Business and commercial awareness

Specific Tasks / Responsibilities:

Administrative:

o Gathering data and preparing client valuations each month;

o Liaising with product providers to obtain plan information, illustrations, and other details, as required (for new clients and existing);

o Scheduling annual and half-yearly client reviews and supporting team to gather information for the reports;

o Liaising with implementation team, and product providers, to monitor and progress client transfers and post transaction reporting;

o Ensuring client management system is kept up to date by inputting client data into back-office system (currently Xplan);

o Ensuring client files are up to date, complete and tidy (and include current AML documentation);

o Ensuring reports are bound and dispatched to clients in a timely manner; and

o Managing the team diary for client and prospect meetings and supporting meeting preparation as required.

o Acquiring knowledge of business procedures and ensuring regulatory compliance by adhering to company procedures

o Gaining an understanding of and adhering to the ethos, culture, and purpose of the Company

o Undertake appropriate professional development and training

If this position is of interest to you then please forward your CV to sam@artemisrecruitment.co.uk

Client Services Administrator - London

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