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Financial Services
London
28/10/2022
Type of Position: Mortgage Administrator - London
Pay: £28k - £32k
Our client is looking for an experienced Mortgage Administrator to join their team based in Clerkenwell, London. You will working within a close-knit, ambitious busy team, providing direct administrative support to the Mortgage Team. The role will involve dealing with all associated administration for mortgage and protection business from application stage through to completion and servicing both existing and new clients.
Accountabilities
The role comprises, but is not restricted to:
1. New business applications and general administration
2. Ensure compliance with FCA and Company compliance procedures
· Ensure all tasks are carried out within FCA regulatory requirements
· Notify advisers of any suspicion of a complaint, following appropriate procedures within the complaints handling process
· Record and file all relevant correspondence appropriately and correctly
· Follow Anti-Money Laundering Procedures and comply with GDPR requirements
· Ensure that all dealings with clients are of a proper and entirely factual nature
Experience and Qualifications
The successful candidate will:
· Have been in a similar role for at least 2 years, ideally working within a mortgage broker
· Have good general knowledge of life and mortgage related products and legislation
· Demonstrate an understanding of the provision of advice to clients in a compliant manner and an understanding of record keeping requirements
· Ideally, be familiar with the systems and software used by the company to perform the role, including Intelligent Office, Volume, Mortgage Brain and IRESS (training will be given)
· Be proficient in the use of Microsoft Office packages (computer literacy is a pre-requisite for this role)
· Be a confident communicator and demonstrate an ability to work collaboratively with others, delivering a consistently high level of service to clients
· Mortgage qualifications are preferred but not essential
Competencies
We need someone who:
Location: Location: Clerkenwell, London (1-2 days a week) and home-based with ad hoc travel to Weybridge, Surrey - depending on the candidates’ location
Hours of work: 37.5 hours per week, office hours 9am to 5.30pm. It may be necessary to occasionally work outside of normal office hours in order to meet the demands of clients and pressing deadlines.
Salary: Dependent on experience, but expected to be in the region of £28-32k. Full benefits are also available, together with a discretionary bonus scheme.
If you are interested in this position then please forward your CV to natalie@artemisrecruitment.co.uk