Back to top

Administration

London

24/11/2021

Type of Position: Private Client Administrator
Pay: £23-28k

Private Client Administrator

Our client is looking for a Private Client Administrator to join their team, with the option to work at their London office or remotely.

Key Responsibilities:

  • PA and general admin duties
    • Organise and diarise meetings on behalf of the Private Client Director
    • Work with the Private Client Director to prioritise tasks
    • Fields calls and email queries as appropriate and act on all non-technical queries
    • Provide agendas and information requests prior to client meetings, if required
    • Assist with the production of management information, as required by central teams
    • Assist with general administration as required e.g. ad-hoc scanning and filing
  • Client servicing and meeting preparation
    • Use appropriate systems and processes to submit new business to providers
    • Assist with the preparation of meeting packs for client meetings and Annual Suitability Reviews
    • Prepare application forms and other documents for client signing or approval
    • Liaise with product providers to ensure all applications are received and completed. Attend to outstanding requirements, keeping other members of the team informed as necessary 
    • Produce accurate client portfolio valuations and statements using Intelligent Office
    • Complete and assist with trades and portfolio rebalancing, as required
    • Assist with cash management control on client accounts (bonds, SIPPs, etc)
    • Close plans correctly on Intelligent Office in a timely manner and ensure income expectations are settled, if relevant
  • Correspondence and client files
    • Ensure all client information (including meeting notes) is accurately maintained on internal systems, including Intelligent Office and the Document Management System (DMS), where appropriate
    • Schedule and manage follow up tasks relating to client meetings and business submissions using iO to monitor and accurately record tasks
    • Ensure client agreements, including fee schedules, are in place and are signed, documented and saved to the DMS 
    • Run client risk tolerances and carry out anti-money laundering checks
    • Ensure electronic client files are organised and updated, and easily accessible Compliance with FCA and company procedures
    • Assist the team in complying with FCA and internal compliance procedures, ensuring all client files and information remain compliant and confidential
    • Notify the adviser of any suspicion of a complaint and follow appropriate procedures within the complaints handling process
    • Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
    • Follow risk profiling procedures, record risk profile score in iO and save risk profile to the DMS
    • Record and file all relevant correspondence Experience and Qualifications

The successful candidate will have:

  • 1-2 years’ experience in a relevant administration role within the independent sector of the financial services industry will be a distinct advantage, but admin experience from other sectors will be considered
  • Demonstrable experience of delivering client service at the highest level 
  • Experience of using iO or equivalent back office system to perform a financial services or equivalent administrative role
  • Excellent IT skills with a good working knowledge of Excel 
  • Excellent written and verbal communication skills with a high level of attention to detail
  • Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
  • Relevant industry qualifications will be an advantage, but are by no means essential. 

 

If you are interested in this position, please email your CV to sam@artemisrecruitment.co.uk 

Apply for this job

If you are happy for us to contact you in the future with regards to the products or services we provide, please opt in by ticking the box. More information about what we do with the information that you provide in line with the General Data Protection Regulation can be found in our Privacy Policy.