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IT and Digital

Ramsgate

20/07/2021

Type of Position: Professional Services Engineer
Pay: £22-35k

Professional Services Engineer - up to £35k

Our client, based in Ramsgate, is looking for a technical Professional Services Engineer. Ideal candidate will have 5+ years’ experience in similar tech roles. Business knowledge, and ability to converse with stakeholders with their IT road plan are required. Account Management skills are essential, as well as a high level of detail to plan solutions to be presented to clients and prospects. You will be required to present Quarterly Business Reviews for customers and help drive a healthy business pipeline by upselling required stack items. Possibility to earn £22-35k.

The Role:

  • Technical knowledge, understanding and installation skills of desktops, laptops, servers, Networking, Firewalls, in addition to various customer-related software such as Sage etc.
  • Security-first focused mentality to all installations.
  • Able to find solutions to benefit the growth of businesses of all industries.
  • Acting as an escalation point.
  • Keeping accurate records and documentation up to date when required.
  • Working with Sales department to assist in building Scope of Works around future prospected projects.

Knowledge/Skills Required:

  • Industry-backed accreditations - must be in date.
  • Proven record of supporting customers from an Account Management and Technical perspective.
  • Excellent communication skills (both verbal and written).
  • Strong understanding of complex networks and server setups.
  • Experience in providing in-depth infrastructure solutions
  • Experience with Microsoft Azure and Microsoft365 solutions.

Benefits:

  • Part of an Employee-Owned business.
  • Training scheme allowing resource and time within working hours for development.
  • Quarterly paid business social events.
  • Laptop, phone, and car will be provided.

Email your CV to sam@artemisrecruitment.co.uk to register your interest in this role.

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